Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Business information
IP address
Browser and device information
Website usage activity
This information may be collected when you:
Submit a contact form
Request a quote
Schedule a consultation
Subscribe to communications
Interact with our website
How We Use Information
We use collected information to:
Provide and improve our services
Respond to inquiries and support requests
Send service-related communications
Send project updates and notifications
Send marketing and promotional communications
Improve website functionality and user experience
Maintain security and prevent fraud
SMS Communications & Consent
By providing your phone number through our website forms, you consent to receive SMS communications from Onyx Forge regarding:
Appointment reminders
Customer support
Project updates
Service notifications
Marketing and promotional offers
Message frequency varies and may include recurring messages.
Message and data rates may apply.
Consent is not a condition of purchase.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us through our website.
SMS opt-in data and consent information will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes.
Data Security
We implement commercially reasonable security measures to protect your information from unauthorized access, disclosure, misuse, or alteration.
Cookies & Tracking Technologies
Our website may use cookies and tracking technologies to improve user experience, analyze website traffic, and optimize our services.
Cookies may collect non-personally identifiable information such as browser type, pages visited, and session duration.
Users may disable cookies through their browser settings.
Third-Party Services
We may use trusted third-party services such as analytics tools, CRM platforms, automation systems, or communication providers to operate our services.
These providers are required to maintain appropriate security standards.
User Rights
Users may:
Request access to their personal information
Request corrections to inaccurate data
Request deletion of their information
Opt out of communications at any time
To make a request, contact us through our website.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
Onyx Forge reserves the right to update or modify this Privacy Policy at any time.
Continued use of the website after changes constitutes acceptance of the updated policy.
Contact Information
If you have any questions regarding these Terms or Privacy Policy, please contact us through our website:
Copyright 2026
All Rights Reserved | Onyx Forge
By providing Onyx Forge with your phone number and email, you agree to receive promotional SMS and Emails from us.
Onyx Forge No mobile opt-in information or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes.